"Ajen is an accountant who is down to earth and genuinely interested in their clients prospering."
"As a trusted advisor you guided our business back on course when the outlook was far from positive and we look forward to your continued assistance into the future"
"His attitude towards his work and my portfolio has been exemplary. He always finds time for me at short notice and is a benefit to all."
"Ajen always has a high standard of professional manner. He continued to give me good advice and is a reliable person, helpful in sorting out problems and finding solutions easily."
"Ajendra has made himself available sometimes even after normal business hours, to assist us with any questions we have, even when sometimes they may have seemed silly or simple, he has answered in full and easy to understand terminology, at no point has he ever made me feel silly for asking."
"He is always accessible to speak with and even calls me to ask if I need help with anything."
"Ajendra's willingness to dedicate "caring time" to his clients sets him apart from others."
"I am confident to refer friends and family to his team because I know they are in the most capable hands. Ajendra’s honest, caring and upbeat nature has been an absolute godsend and I am so thankful that our paths crossed"
"Ajendra’s speaks with you in a language that you can understand and comprehend easily which assists in equity and partnership with your tax agent."
"We find you have a personal approach to your accounting practice, which makes everyone feel like number 1. This is a rare and special trait, and leaves us knowing we are in good hands."
"He is very astute, and at the same time down to earth and really interested in his clients prospering. For people like us who are new to small business this is an absolute god sent."
"He shows a genuine interest and I never feel rushed. He has created a warm and friendly environement."

Federal Government toughens up employment laws.

A change to contract law you might not be away of but need to be. It is essential to understand the unfair contract terms (UCT) regime and how it affects your rights and responsibilities. Otherwise, you may face serious consequences.

 
In November last year, the Federal Government changed the UCT regime by expanding the small business threshold and introducing financial penalties for contravening the UCT regime. The penalties are significant, with the maximum penalties being the greater of $50 million, 30% of adjusted revenue or 3x the value of the benefit of the UCT (if it can be determined) for a body corporate and $2.5 million for individuals. 
 
While the changes to the UCT regime only come into effect on 9 November 2023, it’s important to start reviewing your standard form consumer and business contracts now for UCTs. 
 
Who do the changes affect?
 
From 9 November 2023, the UCT protections will apply to a small business contract if one party is a business that: 
  • employs fewer than 100 people; or
  • has a turnover for the last income year of less than $10 million.
 
What do you need to do? 
 
  • If you haven’t already done so, review all consumer and standard form contracts immediately; and
  • amend or remove UCTs from these contracts. For example, if you have a clause that allows you to unilaterally terminate the contract for convenience, or a clause that limits your liability (but not the customer’s), consider removing these clauses or making them mutual.
 
What Makes a Contract Term Unfair?
 
The definition of an unfair contract term remains unchanged. As a reminder, a contract term will be ‘unfair’ if it:
  • causes a significant imbalance in the rights and obligations of the parties;  
  • is not reasonably necessary to protect the legitimate interests of the business; and
  • causes detriment to one party if the other party seeks to rely on it.
 
Further, this may include terms that enable one party (and not the other) to:
  • avoid or limit their obligations under the contract;
  • terminate the contract; 
  • penalise the other party for breaching or terminating the contract; or 
  • vary the terms of the contract.
 
What is a Standard Form Contract?
 
Australian Consumer Law (ACL) does not specifically define ‘standard form’. However, it does provide a framework of factors for courts to consider when determining whether a standard form contract exists. These factors include where: 
  • one party possesses the bargaining power;
  • one party prepares the contract without a discussion between the parties;
  • the other party must accept or reject terms on a ‘take it or leave it basis’; or
  • the other party does not have an adequate opportunity to negotiate the terms of the contract.
 
Additionally, some recognisable examples of standard form contracts include:
  • mobile phone plans;
  • airline sales terms and conditions;
  • gym memberships;
  • information technology licences; and
  • online contracts where the party is required to tick an acceptance box to accept terms and conditions.
 
 
 
Alexandra Perry
Practice Leader
LegalVision.com.au
 

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