"Ajen is an accountant who is down to earth and genuinely interested in their clients prospering."
"As a trusted advisor you guided our business back on course when the outlook was far from positive and we look forward to your continued assistance into the future"
"His attitude towards his work and my portfolio has been exemplary. He always finds time for me at short notice and is a benefit to all."
"Ajen always has a high standard of professional manner. He continued to give me good advice and is a reliable person, helpful in sorting out problems and finding solutions easily."
"Ajendra has made himself available sometimes even after normal business hours, to assist us with any questions we have, even when sometimes they may have seemed silly or simple, he has answered in full and easy to understand terminology, at no point has he ever made me feel silly for asking."
"He is always accessible to speak with and even calls me to ask if I need help with anything."
"Ajendra's willingness to dedicate "caring time" to his clients sets him apart from others."
"I am confident to refer friends and family to his team because I know they are in the most capable hands. Ajendra’s honest, caring and upbeat nature has been an absolute godsend and I am so thankful that our paths crossed"
"Ajendra’s speaks with you in a language that you can understand and comprehend easily which assists in equity and partnership with your tax agent."
"We find you have a personal approach to your accounting practice, which makes everyone feel like number 1. This is a rare and special trait, and leaves us knowing we are in good hands."
"He is very astute, and at the same time down to earth and really interested in his clients prospering. For people like us who are new to small business this is an absolute god sent."
"He shows a genuine interest and I never feel rushed. He has created a warm and friendly environement."

TOP 5 CHALLENGES FOR FAMILY BUSINESSES

Improving cash flow is the no. 1 challenge for most family businesses, according to a new survey.

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Grant Thornton's 2023 Family Business Survey reveals the key challenges and focal areas for Australian family businesses.

The top five are:

  1. Improving cash flow (91%)
  2. Recruiting, retaining, and upskilling family members and employees (86%)
  3. Succession planning (72%)
  4. Developing/launching new products (70%)
  5. Expanding into new markets (69%)

 

With family businesses accounting for about 70% of all Australian businesses and employing about half of the country’s workforce, the research aims to help future-proof family businesses by highlighting the challenges and opportunities for the sector.

Increasing costs, high inflation, rising interest rates, and an uncertain future are all factors derived from the current state of the economy, with predictions Australia could be heading into a recession. However, the research showed 67% of family businesses are very optimistic about the current economic outlook, particularly in relation to the development of new products and expansion into different markets showing their resilience and adaptability.

Family businesses have a clear focus on growth, looking to improve cash flow, develop new products, and expand into new markets. But family businesses are underutilising research and development grants and other government assistance, with most family businesses surveyed (between 50% and 72%) noting that accessing government support was deemed generally not important.

Succession continues to be a key priority for family businesses with 72% of family businesses rating this as important for their business in the next 24 months. Only 15% of family businesses have no plans in place for succession, with 43% currently formulating a succession plan, and 38% already implementing a plan.

Kirsten Taylor-Martin, partner and national head of Family Business Consulting said, “The top two challenges are interesting as they can be linked to the current economic climate where the majority of Australian family businesses are looking to improve cash flow, while also attracting and retaining the best staff. Succession planning comes in at number three and is still such an important issue for family businesses as it can be extremely challenging to balance maintaining family relationships and fairness while encouraging business growth.

“Government grants appear to be an untapped resource for family businesses indicating there is a need for education, simplification and support for understanding available benefits, particularly for innovative family businesses, like the R&D tax incentive and government grant programs.”

The survey revealed four key themes for family businesses:

1. Leaving your legacy – there is a mindset change between generations and whether they see themselves as owners or stewards of the family business. From the 2nd to 3rd generation, there is an opportunity for the family to discuss their involvement in the community and the impact they wish to make. As the family moves from 3rd to 4th generation, the focus shifts to the family legacy.

2. Succession planning – this continues to be one of the major concerns for family businesses in 2023. The challenges include maintaining family harmony, and fairness and ensuring the business prospers.

3. Future growth – sustainability and ESG might not yet be fully resonating with family businesses. It is clear family businesses are guided by their family values, not terminology and mandatory standards.

4. Embracing diversity – the potential for growth when it comes to diversity in family business is currently untapped. Similar to sustainability and ESG, there is a disconnect with many family businesses not fully realising the power of diversity and how it can contribute to the expansion and longevity of the family business.

The 2023 Family Business Survey report showcases what makes family businesses distinctive and unique, and the integral role they play in Australia’s wider economy.

 

 

26 September
mybusiness.com.au

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